Frequently Asked Questions


Our shipping days are Monday-Friday. We aim to ship every order the same business day they are placed. However, we promise to ship all orders within 1-3 business days.

All orders are shipped via USPS Priority Mail unless otherwise specified.

Unfortunately our shipping services are currently limited to within the United States. However, we are actively exploring opportunities to expand our shipping to international destinations in the future.


We stand behind our products, and we proudly offer a 1-year satisfaction guarantee. If, for any reason, you find yourself not entirely satisfied with your purchase, please do not hesitate to Contact Us. We will be happy to assist you in obtaining a refund or an exchange.

  • Contact our friendly support team at to initiate the refund process.
  • Once we receive and inspect your return, we'll notify you via email about the status of your refund.
  • Approved refunds will be processed within 7-10 days and credited to your original payment method.

Please note:

  • Shipping fees and merchandise are not refundable.
  • You are responsible for covering the shipping costs when returning your item.

Please use our Contact Us page (before shipping your order back to us) and one of our customer service reps will be glad to help with your return.

Other Questions

We are proud to say our oil, butter, and balm are hand crafted right here in the United States! However, some apparel items in our collection are sourced from overseas suppliers. Whenever possible though, we prioritize American manufacturers and producers.